What are the advantages of an account?
You are not obliged to create an account, but it is very handy. The advantages are multiple:
- All your order history is saved and you can look at it at any time
- If an order did please you very much, you can reorder it directly (only available via the App)
- Add several addresses so that you can rapidly select your desired delivery location. Very handy if
you like to order food from different places, at home, at work, with friends for example.
- A complete list of all your favorite restaurants. This helps you order even faster at your favorite
- Of course you can always alter your personal details in your account.
- You can use your account via web browser and our Apps
How do I use my account?
When you are logged in, you will always be asked if you wish to go to your account or continue on the same page. This will not interrupt your ordering process. If you order while you are logged on, your favorite restaurants and your orders will be saved for your next visit. To go to your account just click on 'account' at the top of the page.
In your account you can change your details and password and find your favorite restaurants. Your address details and all your previous orders will also be saved in your account. You can choose to add different addresses to your account. This is very handy if you often order from different locations!
You can also repeat any of your previous orders. Under order you chose the order you want to repeat and then press "re-order this". The order go directly to your basket. From there you finish the order process by choosing the address and payment method. This option is available in our App.
In addition to that you can also see the amount of fidelity point you already gathered and go to the loyalty shop to redeem you fidelity points.
I forgot my password.
You have already created an account but you can't remember your password? Click on 'Login' at the top of the page. Then click on 'Forgot Password?'. Fill out your email address and a new password will be sent to you by email.
Our APP has the same option for you available.
Do I need an account to place an order?
No, if you want to order a meal on our website you don't have to create an account. For us, ordering food online should be quick and easy. So if you don't wish to have an account you can still place an order.
How do I delete my account?
In case you would like to delete your account please contact our customer service team. To remove your account, we need the following information: your first and last name, and the email address which is connected to your account.